Scotland County Emergency Communications is a consolidated 9-1-1 Public Safety Answering Point (PSAP) serving Scotland County, North Carolina. There are 14 full time employees and several part time employees who are responsible for call intake and dispatch for medical, fire and law calls in Scotland County. The agencies we serve include Scotland County Sheriffs Office, Laurinburg Police Department, Wagram Police Department, Scotland County EMS, Scotland County Rescue, and all fire departments within Scotland County. Our department also handles after hours calls for animal control, social services, public works, and more.
To learn more about Scotland County 9-1-1 jobs, visit this Web page.
Scotland County Emergency Communications is organized into two divisions - Administration and Emergency Communications.
Administration is overseen by Director Samantha Dutch. Training and quality assurance, supervised by Assistant Director Jonathan Lemmond, is responsible for the training of all new Emergency Communications employees through an in-house training academy. This section also reviews on a monthly basis law, fire and EMS issues to ensure the highest quality of service to the public and compliance with all standards regarding the call intake and dispatch process. Training and quality assurance is also responsible for the majority of all public education and outreach regarding 9-1-1.
Emergency Communications personnel work 12-hour shifts to answer 9-1-1 and non-emergency calls 24 hours a day. These personnel are also responsible for the dispatch of all emergency responder field units. This division is also managed by Assistant Director Jonathan Lemmond. To find out more about the training process for all Emergency Communications personnel, visit the Training Academy page.