E-911

Posted on: April 17, 2017

2017 Communicator of the Year

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Laurinburg, NC— April 17, 2017 - Scotland County Emergency  Communicator Melody Jones has been selected as the 2017 Public Safety Dispatcher of the Year. She will be honored at the annual Communicator Luncheon at Scotland County Emergency Communications on April 13, 2017. Melody was selected by her peers and supervisors to receive this award, which is presented to the outstanding Communicator for their exemplary work and contributions to public safety and the residents of Scotland County.

Melody has been a Communicator with Scotland County Emergency Communications since September of 2015. During this time, Melody has become a consummate team player and is one of the many Communicators who work tirelessly to ensure that each emergency is responded to effectively and every caller receives the assistance they need. In addition to her challenging primary assignment, she trains newly hired dispatchers and we are lucky to have someone such as Melody passing along her empathetic attributes to her trainees.

Communicators answer, assess, for all Public Safety agencies in Scotland County. They are responsible for dispatching and coordinating responses to calls for service and at times, responsible for up to 25 Law Enforcement Units, 7 EMS Units,  12 Fire Units, 3 Rescue Units, 6 DSS Units and other units such as Animal Control, City of Laurinburg Light and Water in the field. Dispatchers are among the first responders to emergency incidents and are expected to remain calm, professional, and proficient at all times. Melody's peers can attest that she executes all of the above attributes while answering 9-1-1 and business calls or dispatching on the radio.

Congratulations to Melody Jones for being selected as the Scotland County Emergency Communications 2017 Communicator of the Year.



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